FAQs

Where Your Home Gets The Royal Treatment

Frequently Asked Questions

Click through our Welcome Presentation above for a more in-depth look on what to expect. Still have more questions? Check out our FAQs to learn more about our services.

  • Will they come with supplies?

    YES! Every Kingdom Cleaner is equipped with everything they need to provide a quality clean every time. However, they are also human and may forget something here and there. So during the tour, be sure to show them where your basic household cleaning supplies are kept.



  • It's a big house! Will you have more than one person?

    The number of Kingdom Cleaners will depend on the size of your home and the scope of the cleaning job. 




    ***IMPORTANT: When filling out the request form, please input the correct # of bedrooms and bathrooms. In the notes section, please include if you would like to skip any rooms. ***




    We'll assign the appropriate number of cleaners to ensure your cleaning is efficient and thorough.

  • Do you clean windows?

    While windows are not our specialty, yes, we can offer specific window cleaning. This service can be added depending on the type, the amount, and the height of the windows from the ground.


    Simply add "windows" in the request form details section. A member of our team will reach out for additional information.


    For safety reasons, no cleaner is allowed to use any kind of elevating apparatus like ladders. If the window cannot be reached while the cleaner is standing on the floor, we will NOT be able to service your windows.

  • Do you have a time-limit?

    Yes, we typically allocate 5 hours for a standard cleaning. While our cleaners are efficient, it's important to be realistic about the scope of work that can be completed within this timeframe.


    After a thorough assessment of your home, we'll provide you with an honest assessment of what can be achieved within the 5-hour limit. If your cleaning needs exceed this, we can discuss options like:


    • Prioritizing tasks: We can focus on the most important areas, such as bathrooms and kitchens.
    • Splitting the cleaning: We can break up the cleaning into two separate appointments, allowing us to tackle different areas each time.
    • Adjusting the scope of work: We can modify the cleaning plan to fit within the 5-hour limit, ensuring you receive the best possible service.

    We're committed to providing you with a clean and comfortable home. By communicating openly and working together, we can find the best solution to meet your needs.

  • Do you offer any other services like organizing?

    While we don't offer full-service organizing, we can certainly help with tidying up and decluttering specific areas as part of every Royal Package.




    We do offer a variety of add-on services to customize your cleaning experience, including:




    Hand-washing dishes (First 5 pieces Free!)

    Laundry (2 loads MAX/service date)

    Standard-sized tilt-in window cleaning (See "Do you clean windows?" for more info)

    Carpet shampooing (MIN 3 Rooms/Rugs)

    Changing bed linens (excluding the master bedroom, already included)

    Hand-cleaning windowsills

    Hand-cleaning baseboards

    Hard water treatment for glass showers



    Please let us know in the details section of the request form, if you're interested in any of these additional services. We'll contact you with more details and pricing information.

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